FREQUENTLY ASKED QUESTIONS
What does my admission ticket include?
Your admission ticket includes entry into the ballpark, which includes access to our interactive, walk through light show, featuring over 2.5 million dazzling lights, various themed areas and photo opportunities!
Ice Skating tickets are an additional cost to admission.
Are ice skates available for rent?
Ice skate rental is included in your ice skating ticket! You are welcome to bring your own skates, but pricing of the ticket will remain the same.
Will you have skating helpers available for beginners?
Yes! We have pushers available for those who may need help balancing. They are first come first serve.
Is the event handicap accessible?
Yes! We have an ADA entrance onto the field for those who need it. It is located outside the Left Field gate. Someone will be stationed there for direction and assistance.
Can I bring in strollers or wheelchairs?
Yes, we allow both in the park.
Can I walk around more than once?
Yes! Once you are in the park, you are welcome to go through the show as many times as you'd like!
What are the hours of the event?
Sunday - Thursday | 5:30pm-9:00pm
Friday and Saturday | 5:30pm-10:00pm
Christmas Eve: 5:30pm - 9:00pm
New Year's Eve: 5:30pm - 10:00pm
New Year's Day: 5:30pm - 9:00pm
Deck the Y'alls is Closed: November 25th, 28th and December 2nd , 9th, 25th
What are the hours of Open Skating?
Open Skating will be available on the following dates from 12pm-4pm
Are Bumper Cars available for rent?
Bumper Car rental is $10 during Open Skate only. We have two sessions for bumper cars during open skate at 2pm & 3pm. Each bumper car session is 7 minutes long. You get two sessions on the bumper cars with you $10 rental
Where can I buy tickets?
We will be selling tickets online, through the Deck The Y'alls website, and at our box office windows at the ballpark. We recommend online ticket purchases to avoid the lines during busy nights!
Are concessions being sold?
Yes! We have hot chocolate, smores, hot dogs, pretzels, ham and cheese burgers and more!
Is Alcohol being sold?
Yes! The B-Line Bar is open selling adult beverages!
Is there discounted tickets for Military and Seniors?
Yes! We have a $2 discount off of admission for those who are military members and Seniors 55+.
Is there a charge for parking?
No, parking is always free!
Are Bags allowed in the stadium?
Bags are allowed, we do check them upon entry.
Outside food and beverage is not permitted in Thomas More Stadium.
Is there assigned seating?
All tickets are general admission. There are multiple areas around the ballpark for you to sit, enjoy and relax! We do ask that you are respectful to those who have rented out our hospitality areas for private use.
What is the weather policy?
In the event that we are closed due to severe weather, we will update all social media as promptly as possible. Weather can change quickly, so make sure you are following all platforms to stay up to date. If no further updates have been posted, no further changes to the event have been made.
Specific areas within the ballpark may remain closed due to inclement weather, such as heavy rain/snow or lightning. A definitive, clear answer to which areas remain closed or remain open is not possible due to multiple variables that play a role in different areas. The Florence Y'alls Organization will make every effort to reopen every area of the ballpark as quickly and safely as possible.
In the event that the ballpark closes down for an evening due to weather, or the aftermath of severe weather, you will be able to exchange your previously purchased tickets to any remainder date of Deck The Y'alls Lightfest (based on availability; no refunds will be issued). In order to do this, hold on to your ticket or proof of purchase, and bring it to the Florence Y'alls Box Office when you've selected a new date.
